Our grievance officer
- Name
- Karan Bindal
- Phone
- +91 96363 69360
- hello@singawish.com
How to complain
- Use the complaint form. You get a reference (GRV-…) straight away, on WhatsApp or by email.
- Or call or WhatsApp the grievance officer on the number above, or email hello@singawish.com.
- Include the order code from your receipt (SAW-…) if it’s about an order, what happened, and what would put it right.
What happens next
- Within 48 hours: we acknowledge your complaint with its reference.
- Within a month: we resolve it and tell you the outcome.
- An open complaint pauses the deletion of that order’s songs and records until it’s closed.
If you’re not satisfied
You can contact the National Consumer Helpline (1915) or approach a consumer commission. This doesn’t affect any of your other legal rights.
Who we are
- Company
- Nexivara full legal name to confirm
- Address
- registered address to confirm
- GSTIN
- to confirm